National Wholesale Printing Corporation, founded in 1983, has been a cornerstone in the printing and marketing industry for over four decades. Under the leadership of Brian Marr, the company specializes in providing high-quality printing solutions and marketing services catering to a diverse client base.
Despite its long-standing success, Brian faced common operational challenges that stifled growth potential and hindered strategic development.
This case study explores how engaging with The Metiss Group’s Success Process Coaching Program transformed the company’s operations, leadership dynamics, delegation and overall success through a partnership with Graham Currie, Brian’s Integrator and number two.
Why Did NWPC Need the Success Process
Brian’s journey with National Wholesale Printing Corporation began with a commitment to delivering exceptional printing services. However, as the company grew, so did the complexities of managing daily operations.
With a team of seven employees, Brian found himself in a cycle of reactive problem-solving, constantly putting out fires without much of a strategic plan.
Brian’s strength lies in sales and building relationships, but he found himself buried in tactical operations and administration, unable to focus on what he does best—connecting with clients and driving growth.
The Challenge: Success Requires Strategic Focus
Before engaging The Metiss Group, the company's daily operations were characterized by a lack of strategic direction and planning. The absence of a dedicated integrator meant Brian was constantly overwhelmed with operational tasks, leaving little room for strategic thinking or business development.
The turning point came when Brian, who had been following The Metiss Group through the EO (Entrepreneurs' Organization) network, heard Cyndi Gave speak about the benefits of their Success Process.
Intrigued but concerned about the time commitment required for the program, Brian decided to take the leap, driven by the hope of gaining more free time to innovate, meet new people, and focus on growing the business.
To do this, Brian realized he needed to lean on his integrator and number two, Graham Currie. This realization was a pivotal decision to the company’s transformation.
Engaging The Metiss Group: The Beginning of Transformation
The initial stages of The Metiss Group’s Success Process began with a collaborative approach involving the entire team, including Brian and Graham. Initially, the entire team started gathering to work on creating the Visionary and Integrator scorecards. Each scorecard took about four hours. The relationships within the team strengthened from the trust built during this process.
These sessions were crucial in aligning the team's vision and setting clear expectations for both the Visionary (Brian) and the Integrator (Graham).
Implementing Graham as the Integrator brought immediate relief to Brian. In the first two months, individual coaching sessions focused on developing a clear plan and addressing specific pain points for both Brian and Graham.
Brian was relieved to begin working the plan and excited to start doing what he enjoyed most—meeting people.
Graham’s role was to streamline operations, manage the day-to-day, and free Brian to focus on strategic growth. Graham quickly became the backbone of the operation, allowing Brian to step back from the minutiae and refocus on what truly drives the business forward.
Navigating Change: The Metiss Group Coaching Journey
As the coaching journey progressed, The Metiss Group’s approach of blending strategic guidance with accountability began to bear fruit. By Month 3, a critical level-setting session with the coach, Graham, and Brian ensured everyone was aligned with the company's vision and held accountable for their roles.
The Metiss Group coach, Sara Daniels, played a pivotal role in maintaining this alignment and driving accountability for both Brian and Graham. The sessions weren’t just another meeting in their eyes. They were an event both Brian and Graham looked forward to.
Sara's ability to keep everyone on track and holding the team accountable paved the way for sustained success.
Graham’s impact was not just felt by Brian but also by the rest of the team, who were initially hesitant about the change.
However, once they saw the benefit and how Graham made their job easier and freed me up to grow the company, the entire team was ecstatic.
As the months passed, the coaching rhythm became more comfortable, and the team began to see tangible results. Graham’s proactive management of day-to-day operations allowed Brian to focus on strategic growth.
By Month 6, the company had reached a significant milestone—Brian, Graham and the entire team began seeing results. Brian had more time to focus on growth, sales were trending up, Graham’s leadership was appreciated by the entire team.
Graham’s presence and execution meant Brian could pursue bigger deals and focus on high-value activities. By month nine, NWPC had already exceeded their annual sales goal.
Reaching New Heights: The Culmination of The Success Process
The final stages of the 12-month program were marked by continued growth and a renewed sense of purpose. Brian’s day-to-day involvement shifted from operational firefighting to strategic networking and client engagement, thanks to Graham’s diligent oversight of internal processes.
Throughout the coaching process, Graham worked closely with Sara, The Metiss Group coach, to refine his leadership approach and optimize his role as Integrator. Sara’s guidance provided Graham with the tools to keep the team aligned with the company’s vision and foster a culture of accountability.
“Our Metiss Group coach not only sparks new ideas, but also provides practical solutions that actually make sense and work.” Brian said
By the end of the program, Brian and Graham had established a seamless working relationship that empowered the entire company.
The transformation was clear—National Wholesale Printing Corporation had not only achieved its strategic objectives but had also built a sustainable foundation for future growth.
The Impact of The Metiss Group’s Success Process
Reflecting on the journey, Brian emphasizes the significant impact of The Metiss Group’s Success Process on his business and leadership style, as well as on Graham’s role as the integrator.
The structured coaching approach, combined with Graham’s role, allowed the company to operate more strategically, with clear goals and a united team.
Brian’s ability to focus on his strengths—selling and relationship-building—has not only boosted his energy but also significantly contributed to the company's growth.
Key Takeaways
Time to Innovate: The integration of Graham as the dedicated integrator freed Brian from day-to-day operations, allowing him to focus on strategic growth and client relationships.
Team Alignment: The Success Process brought clarity and structure, aligning the team with a common vision and clearly defined roles, which improved overall morale and productivity.
Sustained Coaching: Regular coaching sessions provided the necessary accountability and strategic guidance to keep Brian, Graham, and the company on track and continually evolving.
Measurable Success: By implementing the Success Process, National Wholesale Printing exceeded its sales goals and established a solid foundation for continued growth.
The Metiss Group’s relationship focused approach assured that trust was created, cultivated and implemented throughout the development and execution of the program.
Ultimately he program enhanced business performance and empowers Brian to focus on what he does best—driving growth and innovation.
Brian said it best when he stated, “Working with the Metiss Group team, I truly feel like we have a partner guiding us toward a much better future. Together, we have a clear path leading us to success as both a company and a team”.
So What About You?
Brian Marr’s transformation, with the support of Graham Currie and The Metiss Group’s Success Process, is a testament to the power of strategic coaching and effective team alignment.
By integrating a visionary approach with operational focus, National Wholesale Printing Corporation has not only navigated change but has thrived, setting the stage for continued success in the years to come.
The Metiss Group’s Success Process provided Brian with the tools and guidance to move from being buried in daily operations to embracing his role as a visionary leader. With Graham taking the reins as integrator, Brian gained the freedom to focus on what he does best—selling, building relationships, and driving business growth.
The structured coaching sessions, clear accountability, and practical solutions offered by The Metiss Group’s team brought clarity, improved team dynamics, and aligned everyone with a shared vision of success.
The benefits of the Success Process are clear: enhanced strategic focus, empowered leadership, and measurable business growth. This program isn’t just about resolving immediate challenges; it’s about setting up leaders and their teams for long-term success. It helps create a work environment where everyone knows their role, feels valued, and is motivated to contribute to the company’s goals.
If you’re an entrepreneur or business leader struggling to break free from the daily grind and unlock your full potential, The Metiss Group’s Leadership Academy offers the coaching and resources you need.
Whether you're looking to better align your team, refine your leadership skills, or drive your business to new heights, the Success Process can guide you every step of the way.
Ready to transform your leadership journey? Visit The Metiss Group’s Leadership Academy to learn more about how you can start your path to success today.
Don’t wait to make the change to set your business up for lasting growth and achievement.
Comments