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Start Making Strong Hires


Select (verb) – To choose in preference to another or others; pick out (Random House Dictionary).


Process (noun) – A series of actions, changes, or functions bringing about a result (Random House Dictionary).


A selection process should consist of a series of actions to bring about an ideal choice of candidates. Many leaders rely on intuition, gut instinct, or some haphazard interview approach when choosing among candidates. The best hiring managers use a defined, repeatable process for selecting talent.


The selection process should include three phases:

  1. Job and ideal candidate definition;

  2. Candidate screening;

  3. Candidate evaluation.

Define the job and ideal candidate in the definition phase clarifying what is expected of the job and what the ideal candidate will look like. The screening phase should include consistent behavior-based questioning and assessments that tie back to the job and candidate definitions. The evaluation phase should analyze gaps and discrepancies between observed candidate behavior and job and candidate requirements.


Hiring managers should define the steps in the selection process, stick to them, and empower those in the selection process for success.

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